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FREQUENTLY ASKED QUESTIONS

Everything you need to know before beginning your Keo Bridal journey.

  • Keo Bridal gowns are available exclusively through our website and delivered to brides across the country and around the world. Our experience is fully virtual and personally guided by our designer and Bridal Concierge team. We also host exclusive in-person events two to four times a year where brides can explore our gowns and meet our designer in person.

  • Every Keo Bridal gown is produced exclusively for the bride who selects it. Rather than purchasing a sample or a pre-made gown, your gown enters production only after your order is placed and your measurements are confirmed. It is not altered to fit. It is constructed to your measurements from the beginning.

  • Begin with the gowns that hold your attention.

    During your consultation, our team will guide you through silhouette, fabric, structure, and detail, considering both your personal style and the setting of your wedding. You do not need to arrive with every decision made. The process is designed to refine what you are drawn to and identify the gown that feels most distinctly your own.

  • From your first inquiry through the arrival of your gown, you will be guided personally by Keo and our Bridal Concierge.

    Our virtual experience is designed to feel considered and personal, with each conversation shaped around your vision, your wedding, and the way you want to feel in your gown. From selecting the right design to measurements, customizations, and final details, you will have thoughtful guidance at every stage.

  • Keo Bridal gowns begin at $2,500. Pricing varies by design, materials, and the level of detail involved in each gown. Individual pricing is listed on every gown page.

  • Submit an inquiry below to get started. Our designer and Bridal Concierge team will personally guide you through every step, from exploring styles and design options to finalizing your gown. We recommend beginning your journey at least 10-12 months before your wedding date.

    INQUIRE
  • We offer a complimentary Designer Chat for brides who want to explore styles, discuss timelines, or simply experience what Keo Bridal is all about. Virtual consultations are also available for brides ready to go deeper on a specific gown or design options. For brides who have placed an order, complimentary fitting support is available prior to production.

  • Gowns are crafted over approximately 4-6 months from the date your measurements are confirmed by our production team. Once complete, your gown is shipped directly to you. Complimentary shipping is included for all orders within the United States, and international shipping is available with rates confirmed at the time of your order.

    For brides with a wedding in less than 6 months, please reach out to us at info@keobridal.com and we will do our best to accommodate your timeline

  • Every Keo Bridal gown is made entirely to your measurements, not a standard size chart. Once your order is confirmed and your deposit is received, our team will send you a detailed measuring guide. We recommend having your measurements taken by a professional seamstress or tailor for the most accurate results. Your measurements are then submitted directly to our team and your gown enters production.

    As with any made to order garment, minor alterations may still be required to achieve the perfect fit.

  • Yes. Most Keo Bridal gowns offer a curated selection of design options including bodice adjustments, color changes, train length, and detachable elements. Available options are listed on each individual gown page. Some are included in the original gown price, while others may vary based on design, materials, and the level of customization requested.

    Have something else in mind? Share it in your inquiry and our team will follow up.

  • Yes. Custom designs start at $4,000. We do not recreate or replicate others work. Instead, we create something new, inspired entirely by your vision.

    Every custom design begins with a conversation, whether that's a complimentary Introduction call or a paid Design Session, where you'll share what you're drawn to and we'll begin shaping it into a gown that's entirely yours.

  • Every Keo Bridal gown is made to order and crafted to your measurements. Because each gown is constructed specifically for you, all sales are final. A 50% deposit is required to confirm your order, with the remaining balance due upon completion. Full details are available in our Terms of Sale.

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