SHIPPING FEE
We provide complimentary shipping for brides within the United States. For our international brides, shipping fees will apply and are calculated based on your location and the package weight.

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ESTIMATED DELIVERY TIME AFTER GOWN PRODUCTION
Delivery times vary depending on your location. Here are our general estimates:

• USA: 2-7 business days

• INTERNATIONAL: 7-15 business days

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INTERNATIONAL SHIPPING FEE
Shipping fees for international orders are determined by your location and the total weight of your package. For clarity, we will provide a separate invoice detailing these charges.

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INCORRECT ADDRESS OR CHANGE OF ADDRESS
We are not responsible for incorrect shipping details. If you need to update your address or submitted incorrect details, please contact us immediately at sales@keobridal.com. Prompt communication is essential to ensure accurate and timely delivery of your order.

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TRACKING YOUR ORDER
Once your gown is shipped, you’ll receive a tracking number to monitor its progress.

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CUSTOMS AND DUTIES (FOR INTERNATIONAL ORDERS)
Any additional customs or duty fees are the responsibility of the customer.